
Helpdesk support contracts are by nature predominantly pro-active. Bramatt Computing work around this issue, by administering weekly health checks on your servers. This however does not give you immediate notification should something go wrong with your network and servers etc.
To provide 24/7 monitoring of your IT infrastructure, Bramatt Computing offers a fully proactive support option that continually monitors all of your IT hardware on site.
To achieve this, hardware or software nodes are installed on your chosen equipment to track trends and monitor services. This provides the facility in the unfortunate event of a failure for instant real-time alerts to be possible. More importantly it also performs trend analysis, to provide advance notice for any forseen potential failures and alerts.
These pro-active services can save your company invaluable down time and ensures that the financial investment made in your IT equipment is constantly working for your company's operational needs.